Cookie Policy

1. What is a cookie?

A cookie is a small text file stored on your device when visiting a website. It allows collecting information about your browsing and offering you adapted services.

2. Types of cookies used

2.1 Strictly necessary cookies

These cookies are essential for the site to function and cannot be disabled:

• _nursey_session: maintains your connection
• authenticity_token: protects against CSRF attacks
• locale: saves your language choices
• nursey_cookies_accepted: remembers your cookie preferences
• nursey_cookie_preferences: stores your detailed choices

Legal basis: contract execution and legitimate interest

Retention period: session or 12 months maximum

2.2 Analytics and performance cookies

These cookies help us understand how you use our site:

• Google Analytics (_ga, _ga_*, _gid): anonymized traffic statistics
• Google Tag Manager (_gtm): tracking tag management
• Performance cookies: loading times and errors

Legal basis: your consent

Retention period: 2 years maximum

2.3 Functional cookies

These cookies improve your browsing experience:

• Display preferences: theme, font size
• Geolocation: search for breastfeeding locations
• Notifications: personalized reminders and alerts
• Cloudinary: image optimization

Legal basis: your consent

Retention period: 12 months maximum

3. Cookies and third-party services

3.1 Google Services

• Google Analytics: audience measurement with anonymized IP
• Google Maps: maps and geolocation of breastfeeding places
• reCAPTCHA: anti-spam and bot protection

Cookies used: _ga, _gid, _gat, NID, 1P_JAR, CONSENT

3.2 Hotjar (Behavioral analysis)

⚠️ Important: Hotjar analyzes how you use our site:

• _hjSessionUser_*: unique user session identifier
• _hjSession_*: stores current session information
• _hjIncludedInPageviewSample: determines if user is included in sample
• _hjFirstSeen: identifies user's first session
• _hjUserAttributesHash: optimizes user attribute updates
• _hjRecordSessionEnabled: enables/disables session recording

Duration: 365 days maximum

Purpose: Improve user experience by analyzing interactions

Hotjar website: https://www.hotjar.com/legal/policies/privacy/

3.3 Umami Analytics (Traffic analysis)

✅ Privacy-friendly: Umami is an anonymous analytics solution:

• umami.cache: anonymous session identifier
• Data collected: pages visited, visit duration, device (anonymized)
• Benefits: no cross-site tracking, anonymized data

Duration: session only

Hosting: Umami Cloud (GDPR compliant)

Umami website: https://umami.is/privacy

4. Managing your preferences

You can modify your cookie preferences at any time:

4.1 Via your browser

You can also configure your browser to:

• Refuse all cookies
• Accept only certain cookies
• Be warned before installing a cookie
• Delete existing cookies

8. Consequences of refusal

Refusing cookies may result in:

• Inability to log in
• Loss of certain features (maps, videos)
• Degraded user experience
• Preferences reset on each visit
• Inability to use chat with doctors

Contact

Pour toute question : privacy@nursey.fr